Mobile data

[Danish93]

My monthly planing is 160gb data per month I use 80GB now my internet stop working please solve out my problems when I contract with Ee I talk with your customer service about that they told first they showing 80GB data when you use that one after that give more 80GB data but now they didn’t give 

[Christopher_B]

Hi @Danish93

Welcome to the EE Community 😊

I hope you're well and having a brilliant Friday, other than this issue of course. 

Could I ask you to check if the other 80GB is showing as an add-on? 

To check this please jump on to your My EE app, go to Plan & Add-ons, then Add-ons and please let me know if it shows any data add-ons.

Thanks

Chris