The EE Community

Switching to EE Digital Home phone service with an existing BT handset

When I was persuaded to switch from BT to EE, no mention was made of any potential issues with my existing BT digital voice handsets. I have set up the new hub and boosters ok, everything works except the handsets. These display "cannot find the hub...

BT EETV and EE EETV

Can remove this post now

New sim not working

Hello!I bought a new sim card for an old phone today but it isn't working at all. It just says "ee unavailable". I've done all the troubleshooting steps such as turning the phone on and off and checking the service status in the area. I had to use t...

Shocking service

So I've had a fault with my ee broadband... Narrowed it down to faulty mastersocket in the house. Ee booked 5 engineers over 2weeks and non have come out. Either cancelled by ee or openreach with zero notification. Shocking customer service literally...

Landline/ router query

I've recently signed up for EE broadband only. Do I need to continue paying Talk talk for the landline so my router will work?

Apple TV+ inclusive extra with Unlimited All Rounder for iPhone

Hello guys. I am going to be moving onto one of the Unlimited All Rounder for iPhone plans in the coming weeks.I noticed that it includes an inclusive extra. I was considering choosing Apple TV+.My question is, would I only be able to watch Apple TV+...

problem

Hi, I have a question about my EE account, I have a problem logging in and seeing details in the application and on the website?

Inclusive HD with EE TV sport packages

If you’re an EE TV customer with EE Broadband, you can now get HD included as part of our sports channels packages. This would have previously been charged an extra £6 for the HD addon.For existing customers, you’ll need to flex to the new version of...