Mobile Broadband Router - Unlocking

[rgo]

I have an EE branded mobile broadband router which I bought as part of a monthly plan about 2 years ago. I would now like to unlock it, so that I can use it with other SIM cards. How do I do this? The device asks for an unlock code, which I don't have. Any help is appreciated.

[XRaySpeX]

Where did you yourself get this device itself originally? Did you buy it yourself new direct from EE or from a 3rd-party reseller or is it 2nd-hand? The unlocking process & costs are different. Was it originally on contract or PAYG?

[rgo]

I bought it at a reduced price directly from EE as part of a monthly contract. However, the contract has expired long ago but the device is still locked and keeps asking for an unlock code whenever I try to use a non-EE SIM card.

[XRaySpeX]

If the device had been on your contract for at least 6 months, even if that contract has now been cancelled, you can just apply using the Unlocking your device form as the Pay Monthly option and giving the mobile number that it originally came with.