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Lost Sim card while abroad

pdarone
Explorer

Hi unfortunately I've lost my EE sim card while I being in Thailand I just need to know if you can replace it for me maintaining the same number Obviously I'll need that you send me it  by post  at whole my expenses. 

Thanks

3 REPLIES 3
chistery
EE Community Star
EE Community Star

Hi @pdarone 

 

Please do not post your personal info on this forum, you should edit your post if you can and remove your number.

 

EE will only post a SIM to a UK address. Is there someone at your UK registered address who can get the SIM, register it, put a security  PIN code on it and forward it on?

 

Have you informed EE of the loss? Please do that as soon as possible.

 

https://ee.co.uk/help/help-new/safety-and-security/lost-stolen-and-damaged/my-device-has-been-lost-o... 

 

If you have any questions, let us know.

 

No I need the use of my number in here right now I can't wait for my return in UK

indeed, if I can no longer use my number, I will have to close my subscription 

 

 

chistery
EE Community Star
EE Community Star

Sorry, but EE won't send SIMs abroad as EE is a UK network for UK based people. You also need to be on the EE network to register the SIM, not roaming.

 

Is there no one that can get the SIM and forward it on for you?