Community Activity

NOW TV app and browser not logging in

I am unable to watch NOW TV on any mechanism other than the EETV Box.  Note, the EETV box appears to function correctly.  I have tried the following options:On Android 16, when logging in I receive the message “Please try again or check internet conn...

mattth by Visitor
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  • 1 replies
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Smart Hybrid Connect - Alternative SIM

Will the Smart Hybrid Connect work with a EE or BT SIM card in?  The BT Hybrid connect did.  Ive read a few posts on here which are purely based on 'the service' being sold by EE, thats not what I am asking, the question is will it work with a standa...

wenklaw by Valued Contributor
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Resolved! NHS Perk account deactivated

Hi!I have tried endlessly to logon to my NHS Perk account but it comes up with 'Your account has been deactivated as your registration was not completed within the allowed time frame'... it does not give any option to resolve this, i haven't actually...

Making calls from USA

This is driving me bonkers since I've tried all the fixes I can find on the web. Im unable to make any phone calls despite buying the 7 day package and released the cap. Whatever i try I cannot switch call  barring off. It changes error message.  Ple...

Network problems in RH16 for 4 days now

I've had no mobile service in or around home for 4 days. No issues elsewhere when I'm out and about further afield, and the status check confirms there's a fault in my area. The question is: how can I get an update on when the fault is likely to be f...

miketja by Visitor
  • 95 Views
  • 2 replies
  • 2 Helpful

No network

I have £15.50 credit and want it in my bank account as I've had no service for a month now. How do I go about this? I asked customer service and they all keep fobbing me off. 

No Mobile Internet in Twickenham

Hi,I woke up on Saturday to no internet in central Twickenham, today still no internet and Mobile Status https://ee.co.uk/help/service-status/mobile still reporting issues.I was just wondering if this is going to be fixed soon, as I have to take an o...

Niftie by Explorer
  • 83 Views
  • 4 replies
  • 0 Helpful

One off charge

I have just upgraded my account for broadband only. It was to increase speed of service and should not have incurred any set-up costs. My new bill now shows a one off charge of £30 ????? WHY

Stevie65 by Investigator
  • 40 Views
  • 4 replies
  • 0 Helpful