Community Activity
NOW TV app and browser not logging in
I am unable to watch NOW TV on any mechanism other than the EETV Box. Note, the EETV box appears to function correctly. I have tried the following options:On Android 16, when logging in I receive the message “Please try again or check internet conn...
Smart Hybrid Connect - Alternative SIM
Will the Smart Hybrid Connect work with a EE or BT SIM card in? The BT Hybrid connect did. Ive read a few posts on here which are purely based on 'the service' being sold by EE, thats not what I am asking, the question is will it work with a standa...
Resolved! NHS Perk account deactivated
Hi!I have tried endlessly to logon to my NHS Perk account but it comes up with 'Your account has been deactivated as your registration was not completed within the allowed time frame'... it does not give any option to resolve this, i haven't actually...
Making calls from USA
This is driving me bonkers since I've tried all the fixes I can find on the web. Im unable to make any phone calls despite buying the 7 day package and released the cap. Whatever i try I cannot switch call barring off. It changes error message. Ple...
Network problems in RH16 for 4 days now
I've had no mobile service in or around home for 4 days. No issues elsewhere when I'm out and about further afield, and the status check confirms there's a fault in my area. The question is: how can I get an update on when the fault is likely to be f...
No network
I have £15.50 credit and want it in my bank account as I've had no service for a month now. How do I go about this? I asked customer service and they all keep fobbing me off.
Re: Account Deactivated
Hello, Having the same issue. Can someone help on this. Thanks
No Mobile Internet in Twickenham
Hi,I woke up on Saturday to no internet in central Twickenham, today still no internet and Mobile Status https://ee.co.uk/help/service-status/mobile still reporting issues.I was just wondering if this is going to be fixed soon, as I have to take an o...
EE contract ends, Trying to buy “the full” full works plan
Hi, I keep getting “it’s our fault, not yours” error messages.If i complete email or text verification that i own my (SIM or) eSIM it results in “THERE WAS A PROBLEM TRYING TO DISPLAY THIS PAGE”. I now have 4 “Your PIN” emails to delete, and multiple...
One off charge
I have just upgraded my account for broadband only. It was to increase speed of service and should not have incurred any set-up costs. My new bill now shows a one off charge of £30 ????? WHY