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No update on order

Loucamp86
Explorer

I ordered a pay as you go phone three days ago had a successful order email but money hasn’t left my bank and no update on delivery I need to know if they are going to despatch it because if not I can order from somewhere else but don’t want money to leave bank twice 

1 REPLY 1
James_B
EE Community Manager
EE Community Manager

Hi @Loucamp86,

 

Welcome to the EE Community. 🙂

 

I'm sorry to hear you haven't received an update on your order yet.

 

Please get in touch with Customer Care so we can check its status.

 

Thanks

 

James