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07-06-2020 11:16 AM
Hi, can anyone let me know if I stay with EE can I keep my number. Thanks
07-06-2020 12:01 PM
Hi @Sands14
I'm not sure what you're asking, but if you stay with EE then you will keep your number, yes.
07-06-2020 12:34 PM
Hi @bristolian thanks for your reply. I'm looking to get a new EE contract but buying from elsewhere. Am I able to keep my number? Thanks
07-06-2020 12:42 PM
It depends what you're buying.
Changing your phone while keeping your account & number, is called an upgrade.
If you buy your phone as an upgrade from any third party, then yes you will keep your number.
If you buy your phone as a new connection with a new number, then you will get a new number.
There is a convoluted technique for getting a new connection with your existing number, but it does mean leaving EE and then reconnecting.
