Itemised usage

[jockwav]

I have tried a few times over the last few days for a breakdown of my data usage,all i get it an error message.

See your itemised usage

An unexpected error occurred.

Please try again later.

[jockwav]

ok

[Perelleo707]

If that's the case what is the 'See your itemised usage' supposed to show?
I'm also getting the same error message on both app and website.

[Katie_B]

Hi @Perelleo707. 

Itemised billing will show calls made from your line and any out of allowance charges. 

Katie 🙂

[XRaySpeX]

@Perelleo707 : Are you on contract or PAYG?

[Penemuki3]

Goood

[Perelleo707]

Ok, but this is for a home router not a mobile, so I don’t make calls using this account. Perhaps the content could be clearer.

[XRaySpeX]

@Perelleo707 : Do you mean a mobile BB router with a SIM? If so, you can still send texts & these will be itemised.