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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

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Sorcha by Former EE Community Manager
  • 2649 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15521 Views
  • 51 replies
  • 65 Helpful

Free SIM Speed in Router

I received a free SIM I check out the performance in my tplink router before I commit to a plan . I only achieve 8mbps download but am aware that folk in my vicinity (guy next door using same router but on an unlimited plan) is achieving 60mbps! I ad...

Resolved! Swap to eSim

Hello,I have a shiny new iPhone 11 and would like to swap off my physical SIM card to the eSim. I know I can do this online via the EE portal, but it doesn’t seem to tell me if the swap is “instant” or takes up to 24h like some sim replacements. Has ...

Slow 4G in EX15

I’ve had the EE 4G home broadband for a year now and generally it has worked very well. But since November the speeds have been getting slower and slower. The best download speeds I got when I first signed up were 50 to 60mbps and I continued to get ...

MHammond by Investigator
  • 497 Views
  • 4 replies
  • 0 Helpful

Itemised usage

I have tried a few times over the last few days for a breakdown of my data usage,all i get it an error message. See your itemised usageAn unexpected error occurred.Please try again later.

jockwav by Established Contributor
  • 2652 Views
  • 16 replies
  • 1 Helpful

Unable to track my delivery

Good afternoonI ordered a tablet on Thursday and was told it would be delivered on Friday 5th February 2021.I received no tracking number or sms.I am teaching from home, so is at home during the day.And no answer since Saturday on your 150 numberBad ...

LianiH by Investigator
  • 642 Views
  • 5 replies
  • 1 Helpful

Free Data on Phones for Children Home Learning with No Broadband

We’ve have recently moved and have no broadband/WiFi. I’ve applied via my daughter’s school for the free data so she can continue her learning from home. The school has done it and passed the request onto the necessary people but how do I know when i...

Returns pack not received

I’ve had my new phone since the 29th January and I’ve still not received my returns pack. I have to send my phone back by the 13th of February so getting a bit nervous now. I have tried ringing customer service but never managed to get through to any...

CJones66 by Investigator
  • 491 Views
  • 5 replies
  • 0 Helpful

Wifi calling

Hi all,this is a bit off a long winded one but I will try explain as best as I can. So most know what Wifi calling is and how you use it on you iPhone and it works on a wifi network to route calling and SMS Messages through. But today I have seen wif...

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C0NN0RAD0 by Contributor
  • 569 Views
  • 3 replies
  • 0 Helpful