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28-09-2021 05:55 AM
I've ordered a Samsung s21 on the 18th but still update. I understand that it says within 7 days but it has been 8 days today
28-09-2021 06:43 AM
Hi @Shazzy2
Have you checked EE order tracking?
https://myaccount.ee.co.uk/orderdetails
Thanks
28-09-2021 09:43 AM
28-09-2021 10:34 AM
Hi @Shazzy2
Thanks for coming to the community.
Galaxy S21 series back orders are being dispatched on a first come, first serve basis as stock arrives from Samsung.
You'll receive a text message from DPD with tracking information as soon as your delivery slot has been confirmed.
If you would like the order checked, please give us a call on 150.
Leanne.
28-09-2021 10:38 PM
Think you'll be waiting a while long I ordered mine on the 13.09 and still not received it and I was told would be here 3 to 5 days