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03-11-2020 09:40 PM
When upgrading it said in stock, when speaking to customer service was also told in stock, now I’m checking and it’s just stuck at “pre order accepted” does anyone have any insight?
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23-11-2020 09:49 AM
Can you explain the delay on my 128gb graphite ordered on the 2nd?? Because I’m not seeing anyone stating delays or problems so as I’m at 21 days I’m confused as to what the problem is here??
23-11-2020 10:02 AM - edited 23-11-2020 10:03 AM
Hi @Fragil3-p0rter,
Due to limited stock availability, we are fulfilling all orders for the iPhone 12 Pro 128GB Graphite on a first come first serve basis and are working with Apple to get this to you as soon as possible. We are sorry for the delay.
James
23-11-2020 10:04 AM
So we are simply reduced to a generic message as a response gee thanks
24-11-2020 12:09 AM
24-11-2020 12:36 AM
@Amberhitchen hi, can I ask when did you order your pro max? I ordered mine 10 days ago and was told it’d be 14 days so have they had an huge delivery or how are they going about the 7 days point? Since I’ve not heard anything about my phone except that it’s ‘on track’ but nothing about despatch.
24-11-2020 04:34 AM
So I ordered my iPhone 12 Pro 256gb Pacific blue on the 29th of last month, just sat on order confirmed, live chat won't even let me get to the stage of speaking and when I phone ee customer services they just confirm the order but don't give any help or information.. Its been much longer than 21 days, what's going on? I've had no update regarding it taking longer, itll be 28 days this coming Thursday..
24-11-2020 08:37 AM
26-11-2020 02:33 AM
26-11-2020 08:03 AM
Hi there
I ordered and iPhone 12 pro 256/gold on 1/11 and at that time it said delivery within 28 days.
We are getting close to that now and my order tracking just says awaiting confirmation/pre order confirmed.
Will the delivery meet the 28 days as advised when I ordered?
26-11-2020 08:09 AM
Hi @ljcharie
Due to limited stock availability, we are fulfilling all orders for the iPhone 12 Pro 256GB Gold on a first come first serve basis and are working with Apple to get this to you as soon as possible.
We are sorry for the delay.
Chris