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Is it possible to get itemised text messages on your bill

Lisam007
Visitor
 
1 SOLUTION

Accepted Solutions
XRaySpeX
EE Community Star
EE Community Star

@Lisam007: Yes, if you pay for itemised billing at £2.50 pm you will see all the outgoing nos. you texted & called but not non-chargeable incoming nos. It is not retrospective & starts the month you take it out. You need to call EE to order itemised billing.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

View solution in original post

4 REPLIES 4
Chris_B
EE Community Star
EE Community Star

@Lisam007 Itemised billing will include numbers you text too,  it will not include the actual message you sent. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
XRaySpeX
EE Community Star
EE Community Star

@Lisam007: Yes, if you pay for itemised billing at £2.50 pm you will see all the outgoing nos. you texted & called but not non-chargeable incoming nos. It is not retrospective & starts the month you take it out. You need to call EE to order itemised billing.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Will it include itemised txt messages in?

So we can see who sent the message to us?

XRaySpeX
EE Community Star
EE Community Star

@Stehf2 : No, I've already stated:

@XRaySpeX wrote:

you will see all the outgoing nos. you texted & called but not non-chargeable incoming nos.

It's only for calls & texts you've made, chargeable or not.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP