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Community Activity
EE APP and Website Broadband account section is broken
Back and forth now for over 2 weeks with Customer Support talking to multiple agents and nobody could give me a valid answer to why my home move BB details won’t sync correctly with the App or Website. Uninstalled it multiple times, changed accou...
Struggling with setting up ee
My broadband has gone live this morning and my old mobile number should be sent over by Monday. I've been to store and also called customer service and I'm no further forward.I'm trying to link my broadband and mobile account to my ee app/website. I...
Live chat
Hello, I am trying to access the ee live chat/message but can I heck get access to it. Am trying via the ee app, have tried via messenger and it says to download the ee app! Erm already have. This service from ee is very hit and miss, it needs to be ...
Resolved! How do I access online chat
Re: Unlocking adult content
Contract
I’m ordered phone
I’m ordered phone
£5 subscription pack 12.2GB data / 250 mins / 500 texts...
Hi,I have just changed over to a £5 subscription pack because the deal said 12.2GB data / 250 mins / 500 texts. Now I have signed up and due to go over to that deal on October 7th it says 250MB data / 250 min / 500 texts. If some some reason I'm gett...
Resolved! Ownership transfer fee?
A few years back I used to live with a parent who asked me to make them an ee account under my email and phone number, today I took a 2 hour trip to have them in the room as I called ee to transfer ownership of the broadband account (only the name an...
Returns
Hi, I made a purchase of an iPhone in store but wish to return the device. After googling and seeing results, I have seen some people have managed this. When in store, I was not made aware of the returns policy, nor given any general information. On ...
