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Iphone 12 pro awaiting confirmation

MartynaZ
Investigator
Investigator

‎23-10-2020 08:41 PM

Hi I ordered my upgrade to Iphone 12 pro on Tuesday and it still says awaiting delivery confirmation even after being told I should get it on Saturday. So I don’t know if I have to stay home and wait for courier or it’s not coming tomorrow. Could someone help please.

0 Helpful
2 REPLIES 2
Liam45
Contributor
Contributor

‎23-10-2020 08:44 PM

Hello, welcome to the community.

 

You should receive a message from DPD the day before delivery date. 

0 Helpful
Northerner
EE Community Star
EE Community Star

‎23-10-2020 09:14 PM

Hi @MartynaZ 

 

Have you checked EE order tracking?

 

https://myaccount.ee.co.uk/app/order-hub

 

Thanks



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
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