Iphone 12 pro awaiting confirmation

MartynaZ
Investigator
Investigator

‎23-10-2020 08:41 PM

Hi I ordered my upgrade to Iphone 12 pro on Tuesday and it still says awaiting delivery confirmation even after being told I should get it on Saturday. So I don’t know if I have to stay home and wait for courier or it’s not coming tomorrow. Could someone help please.

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2 REPLIES 2
Liam45
Contributor
Contributor

‎23-10-2020 08:44 PM

Hello, welcome to the community.

 

You should receive a message from DPD the day before delivery date. 

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Northerner
EE Community Star
EE Community Star

‎23-10-2020 09:14 PM

Hi @MartynaZ 

 

Have you checked EE order tracking?

 

https://myaccount.ee.co.uk/app/order-hub

 

Thanks



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
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