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06-10-2020 08:23 PM
I live in London and I have no internet on my 4GEE mini WiFi
I had the same problem this morning it worked for one hour and now IT'S DOWN AGAIN !!!!
06-10-2020 08:43 PM
Is there any fault showing on the status checker ?
06-10-2020 08:46 PM
Yes It's all over London
06-10-2020 10:50 PM - edited 06-10-2020 11:05 PM
same issue, 3rd time already today. Also I have no keyboard on the app to make complaints...
I just opened my account with EE a few days ago. After today I doubt I will not cancel the contract...
07-10-2020 04:53 AM
I know EE is being awful in the last couple of months I'll cancel both my contracts at the end of the time I have left
07-10-2020 09:11 AM
Hi @Sp82
Welcome to the community. Thanks for checking the network status checker.
Did you sign up for updates? If there's a problem listed in your area, our engineers will be looking into it for you.
Chris
07-10-2020 09:22 AM
Hi @CAFreight
Welcome to the community
Did you check the network status checker too?
Have you tried restarting your device?
Chris
07-10-2020 04:22 PM
I solved it myself yesterday ,I have 2 4GEE wifi mini (same model , , different colour - I WENT TO A EE SHOP TO UPDAYE MY 4GEE MINI WIFI AND THEY GAVE ME THE SAME MODEL DIFFERENT COLOUR 😡)I was using the new one when the "no connection " happened so I decided to put the sim on the old one and it worked so there is a problem with the device not the sim!!!!