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INTERNET DOWN AGAIN

Sp82
Investigator
Investigator

I live in London and I have no internet on my 4GEE mini WiFi

I had the same problem this morning it worked for one hour and now IT'S DOWN AGAIN !!!!

7 REPLIES 7
bristolian
EE Community Star
EE Community Star

Is there any fault showing on the status checker ?

Yes It's all over London 

same issue, 3rd time already today. Also I have no keyboard on the app to make complaints...

 

 I just opened my account with EE a few days ago. After today I doubt I will not cancel the contract...

I know EE is being awful in the last couple of months I'll cancel both my contracts at the end of the time I have left 

Christopher_G
EE Community Support Team

Hi @Sp82

 

Welcome to the community. Thanks for checking the network status checker. 

 

Did you sign up for updates? If there's a problem listed in your area, our engineers will be looking into it for you.

 

Chris

Christopher_G
EE Community Support Team

Hi @CAFreight

 

Welcome to the community

 

Did you check the network status checker too?

 

Have you tried restarting your device?


Chris

I solved it myself yesterday ,I have 2 4GEE wifi mini (same model , , different colour - I WENT TO A EE SHOP TO UPDAYE MY 4GEE MINI WIFI AND THEY GAVE ME THE SAME MODEL DIFFERENT COLOUR 😡)I was using the new one when the "no connection " happened so I decided to put the sim on the old one and it worked so there is a problem with the device not the sim!!!!