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Smart Hub Pro and IPV6

I have a 1G service FTTP with the smart hub pro and generally it is working.looking through all the settings I have an issue on IPv6. The hub status is enabled but the IPv6 network status is disabledI cannot find a method of enabling it and the guide...

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Socket Changed, Router Changed What Next?

Last month I switched from Sky broadband to EE. In the 18 months with Sky I may have lost connectivity a couple of times but nothing serious.In my month with EE I have lost the connection daily, sometimes multiple times in a day, and 21.20 seems to b...

Gashead by • Contributor
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Mis-sold Flex Pay upgrade in store

Hey all, I hope someone would be able to provide some insight to an issue I believe i'm facing.I was in store 2 days ago to upgrade my contract via the upgrade anytime feature (for £100) which I always ensure I take with any contract as I typically u...

Resolved! P45 EE

Hi, I’m an Ex EE employee and need my P45, I can’t find my copy can I please have an email for HR to request a copy?

AnnieC2 by • Visitor
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  • 4 replies
  • 1 Helpful

Roaming

Just arrived in the usa Spent a long time taking to an ee guy to change my wife's phone from eu roaming to the one that includes the usa. My phone was already good to go and got a welcome to the usa message when we landed One day later message from e...

Goose451 by • Investigator
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Order missing from my account

I ordered a TV on the EE site last Friday (18 April). I got the confirmation email and a text saying the cost’s been added to my monthly bill. Since then, two big problems:The order has vanished from my online account and the EE app still refuses to ...

Still no Galaxy Buds3 Pro from Zflip 6 Preorder

Hi EE Support,I ordered my Zflip 6 back in July last year and qualified for the promo free Buds3 Pro. I've still not received anything. I commented on another thread in November and ignored, so here is my own thread.Please can someone look into this ...

DanDawg by • Investigator
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  • 1 replies
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EE TV with Nest WiFi (how to use a switch)

Hey EE gang!I'm trying to install my EE TV Pro box, which has Nest WiFi.Plenty of posts here and across the internet mention the key issue - that the Nest WiFi router doesn't support Multicast. As such, right now can only watch apps.I've seen fringe ...

EE perks password reset

I’m trying to access my EE perks account  as my discount is due to expire. I need to reset my password but I’m not receiving an email to reset it. It’s definitely the correct email address. Is anyone else having this issue? 

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