I used pac code to switch!

Vecsei
Investigator
Investigator

I currently have a sim only plan with EE... I have just ordered a new mobile device through affordablemobiles.co.uk. I requested my pac code from EE for the switch but was completely unaware this would cancel my sim only plan! How do I reverse this please???

11 REPLIES 11

@XRaySpeX I understand that. It was an oversee on my behalf. 

another reason I don’t mind keeping the sim only contract is because I’d rather pay the monthly amounts then pay a big fee now to just get them away. It’s only £20 a month for the next 16 months (18month) contract. 

getting a new phone with this new contract isn’t a problem but I thought I could just take my other number with me. Didn’t at all think about the ‘contract’ I was already on. 

XRaySpeX
EE Community Star
EE Community Star

@Vecsei wrote:

 I thought I could just take my other number with me.Didn’t at all think about the ‘contract’ I was already on. 

You just can't have a mobile contract w/out a mobile no.


 

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP