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New phone

Leeanne_mullen
Explorer

‎15-07-2020 08:00 PM

I've just upgraded from Samsung s9 to pixel 4 and I've kept the same number so put my old sim in, but now it's saying no mobile network. Do I need to put in the new SIM? I've also not been able to access many of my accounts. Normally when I upgrade they all transfer over, but this time only a few things did. Completely lost

0 Helpful
2 REPLIES 2
Chris_B
Grand Master
Grand Master

‎15-07-2020 08:12 PM

@Leeanne_mullen   Try the new sim as it sound like your number has been or is being migrated to the new sim. 

Leeanne_mullen
Explorer
In response to Chris_B

‎15-07-2020 10:16 PM

I've done that now, thank you. Still not working so will have to go to the shop tomorrow. 

0 Helpful