I need more data
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06-09-2021 08:52 AM
One of the phones on my business account is out od data. I used to be able to gift data. All the help suggests I can. However when I try to add data the only options are a range of silly 'passes' for apple, gaming etc. I don't want specific sites, I need DATA just data. Just more until the allowance renews on the 13th. Why can't I add this? or perhaps, why can't I find it? does EE not want to sell me more data. We're out of contract and to be honest after seeing how a friend manages his on Vodafone with ease, I'm tempted to move all four accounts. This has happened several times in the last 18 months and each time we've just ended up waiting for the allowance to renew because I couldn't make any progress.
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06-09-2021 09:56 AM
Hi @ydonetworkssuck ,
In your list of silly passes, is there a button labelled "Data"? That's where I find my option to buy data with a consumer pay-monthly, sim-only contract.
Does this link give you any relevant functionality, assuming you are able to visit it without data? http://add-on.ee.co.uk/purchase (probably depends on what sort of service you have with the service provider, e.g. PAYG or pay monthly).
Contract SIM: Plan | Data | Usage | Check Status | Abroad | Chat | SMS | APN | PM
Wired: Check Speed | Test Socket | Faults | fast.com | speedtest.net
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06-09-2021 11:35 AM
@mikeliuk wrote:
Does this link give you any relevant functionality, assuming you are able to visit it without data?
You can! Accessing that link is not going on the general Net but is entirely within EE's network, on PAYG or contract.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
