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I have paid my bill but not yet regained my full service back?

Charl83
Visitor

‎19-11-2021 10:18 PM - last edited on ‎14-01-2022 03:50 PM by EE Community Moderator

Hi, 

I have paid my bill but not yet regained my full service back?

I have tried to message AL free to find out when my services will be resumed. However, my message did not go through, although it says on your information it's free?

If you could get back to me regarding this issue as soon as possible I'd appreciate it

Thank you,

xxxxxxxx xxxxxxx.

 

[Mod edit: Please do not post personal information on the public board. Thanks!]

1 REPLY 1
James_B
EE Community Manager
EE Community Manager

‎20-11-2021 08:30 AM - last edited on ‎14-01-2022 03:52 PM by EE Community Moderator

Hi @Charl83,

 

Welcome to the EE Community. 🙂

 

Please get in touch with Customer Care so the team can check we've received your payment.

 

They'll be happy to help.

 

James