I can't use mobile data.

Theofang
Visitor

‎11-11-2021 07:40 PM

我的数据是 8 GB 的每月计划， 但我已经用尽了。我现在已经支付了 15 英镑， 我仍然不能使用移动数据。

0 Helpful
2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

‎11-11-2021 08:17 PM

@Theofang wrote:

My data is on an 8 GB monthly plan, but I have exhausted it. I have now paid £15 and I still cannot use mobile data.

 

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful
Katie_B
EE Community Support Team

‎12-11-2021 07:06 AM

Hello @Theofang. 

 

Welcome to the EE Community. 

 

Have you purchased another pack via your My EE?

 

Speak soon, 

 

Katie.

 

 

 

0 Helpful