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08-07-2021 09:19 PM
As above subject
08-07-2021 09:21 PM
@thickastwoplnks A PUK
code is to unlock a SIM card because the wrong Sim pin has been entered three times. You can obtain this via your my EE account or by calling customer services.
08-07-2021 10:53 PM
You'll find the PUK, to unblock your SIM after too many incorrect PIN attempts, in your online MyEE under Account Settings / Unlock your SIM.