I am having problems accessing ee perks portal

[LAUS]

I have registered for ee perks but keeps telling me my account has been deactivated because I haven't verified my account in time, so I need to re register. I try to re register and it says that my email address is already registered. I have called EE 150 several times and they cannot help. 

How do I resolve this?

[EM28]

Someone replied on this thread who was really helpful she emailed me (she’s replied to you - called Leanne) and got the problem resolved by removing my perks account and re-applying. 

Hope she can help you.

my code however still didn’t work but I placed my order through EE chat

[Leanne_T]

Thanks for the update @EM28

Take care 🙂

[Teresa13]

I too can’t access ee perks for nhs 20% discount.every time I request an email it never comes. Now I cannot access work email ad am shielding for 12 weeks. Just need the discount code.

[Leanne_T]

Hi @Teresa13

Thanks for coming to the community.

I have sent you a private message on here for some details.

Thanks 🙂

Leanne.

[Bjcradle]

I too can’t access ee perks for police 20% discount. I have requested an email but it never arrives. I have tried both personal and work e-mail addresses. Any ideas? Just need the discount code to take out a new line!

[Leanne_T]

Hi @Bjcradle

Thanks for coming here.

I will certainly see what we can do to help 🙂

I have sent you a private message on here to get some details from you.

Speak soon.

Leanne.

[JMPringle]

I'm having the exact same issue.

Signed up using a police email, but never received the confirmation email and now it's saying my account has been deactivated.

Can I get help resolving this please?

[James_B]

Hi @JMPringle,

I've sent you a private message.

Please take a look and get back to me when you have a moment.

Thanks

James

[twinnymum]

Hi there

i am having exactly the same issue - I am trying to access my police discount but the email never arrives. Please can you help?

many thanks. 

[James_B]

Hi @twinnymum,

Welcome to the EE Community. 🙂

When did you first register?

Have you checked your spam/junk email folder?

Thanks

James