I am having problems accessing ee perks portal
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06-01-2020 01:14 PM
I have registered for ee perks but keeps telling me my account has been deactivated because I haven't verified my account in time, so I need to re register. I try to re register and it says that my email address is already registered. I have called EE 150 several times and they cannot help.
How do I resolve this?
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06-01-2020 02:30 PM
Hello there @LAUS
Thanks for posting on the community.
I have sent you a private message on here for some details.
Speak soon 🙂
Leanne.
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06-01-2020 02:30 PM
Hello there @LAUS
Thanks for posting on the community.
I have sent you a private message on here for some details.
Speak soon 🙂
Leanne.
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09-02-2020 11:29 AM
I am having the same problem and it’s taken weeks to try and fix this with no avail! Can someone help myself?
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09-02-2020 01:31 PM
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09-02-2020 02:21 PM
Yes it states the email is already in use.
Emma Dunlop
Sent from my iPhone
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09-02-2020 02:30 PM
Thanks for confirming @Emmadunlop
I've sent you a private message to get some further details.
James
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16-02-2020 01:33 PM
I am having exactly the same problem.
When I register it says that I am already a customer bit won't let me log on with either my private or work email
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16-02-2020 03:35 PM
Hi @tiara172
Welcome to the community.
I've sent you a private message looking for some more information from you.
Please take a look and get back to me.
Thanks
Chris
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26-02-2020 01:04 PM
The exact same thing is happening to me and I’m getting very frustrated right now, what should be a simple process of upgrading a phone has so far taken me hours of trying to log into various portals and I’m losing patience quickly....
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26-02-2020 02:53 PM - edited 26-02-2020 02:55 PM
Hi there @MOJO75
I am sorry to hear this.
When did you register for an EE Perk account?
You would have had an email from us after setting up an account, did you verify your email address after receiving the email?
Thanks 🙂
Leanne.
