For up-to-date information and comments, search the EE Community or start a new topic. |
16-01-2019 06:49 PM
Trying to order a good as new mate pro as an upgrade, each time this comes up as pay now £999.99 when previously it was £50 is this going to be changed?
Solved! See the answer below or view the solution in context.
16-01-2019 08:26 PM
It maybe just stock levels as if they are out of stock then it reverts to full price. Try again later or call CS on 150 and they will be able to help.
Thanks
16-01-2019 08:26 PM
It maybe just stock levels as if they are out of stock then it reverts to full price. Try again later or call CS on 150 and they will be able to help.
Thanks
17-01-2019 08:05 AM
Good Morning @Laurenchristy93.
Welcome to the community, I am sorry to hear this is happening when trying to process an upgrade!
Please follow the advice @Northerner has provided and give us a call, our upgrades team will be more than happy to help.
Keep us posted on how you get on,
Katie 🙂
18-01-2019 10:14 AM
Thanks both. Managed to get it sorted via live chat and CS (had more issues!) but new phone coming soon!
18-01-2019 10:28 AM
Amazing news @Laurenchristy93.
Let us know what you think of your new phone, have a great weekend!
Katie 🙂