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Price plan

Sandraward1970
Investigator
Investigator

‎20-12-2021 01:58 AM

Am due a upgrade in March but if I pay £123 that’s left I can upgrade when am clicking on the phones to upgrade it’s saying no price plans on all the phones can someone help me please I seen a few the other day with the price plans some with £0 fee and phone cost ans now it’s giving me nothing so confused 

0 Helpful
3 REPLIES 3
Jon_K
Former EE Employee

‎20-12-2021 08:19 AM

Hi @Sandraward1970.

 

Can you try using a different browser and see if you still have the same problem?

 

What phone are you trying to order?

 

Jon

0 Helpful
Sandraward1970
Investigator
Investigator
In response to Jon_K

‎21-12-2021 03:15 PM

I have tried on my phone and also on the pc still the same

 

just a other iPhone 

0 Helpful
Jon_K
Former EE Employee
In response to Sandraward1970

‎21-12-2021 03:28 PM

Thanks @Sandraward1970.

 

If you're still unable to do this online I'd recommend getting in touch with our Customer Care team.

 

They will be able to access your account and help you further.

 

Jon

0 Helpful