Cant find a store

[aya-kun]

I am trying to upgrade my phone I'm doing fine until I want to click on collect from closest store cause all it does it this -picture below- or if picture doesn't load it just have the loading circle with searching please wait

I've tried it on my desktop I've tried it on my phone on 2 different browsers and I get the same thing every time.

Am I having a moment or does it just not work properly 

[David]

Hi @aya-kun 

If you call customer services on 150 a upgrade advisor will be able to process your upgrade for you and arrange for it to be delivered to your local EE store 🙂

Thanks

David.

[aya-kun]

Hi

Thank you for replying, only thing is that can I use my nhs discount if I call them? I though I read can only use it online or instore 

Jemma

[Jon_K]

Hi @aya-kun.

Is it allowing you to choose a store today?

Jon

[aya-kun]

No sadly it is still doing the same thing, phone I was looking think is now out of stock 

Might have to try ringing if I can't get it to work 

[Jon_K]

I'm sorry to hear this, @aya-kun.

I think getting in touch with our Customer Care team is the best option at this point.

Let us know how you get on.

Jon