Cant find a store
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‎20-12-2021 10:49 PM - edited ‎20-12-2021 10:56 PM
I am trying to upgrade my phone I'm doing fine until I want to click on collect from closest store cause all it does it this -picture below- or if picture doesn't load it just have the loading circle with searching please wait
I've tried it on my desktop I've tried it on my phone on 2 different browsers and I get the same thing every time.
Am I having a moment or does it just not work properly
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‎21-12-2021 12:45 AM
Hi @aya-kun
If you call customer services on 150 a upgrade advisor will be able to process your upgrade for you and arrange for it to be delivered to your local EE store 🙂
Thanks
David.
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‎21-12-2021 07:31 AM
Hi
Thank you for replying, only thing is that can I use my nhs discount if I call them? I though I read can only use it online or instore
Jemma
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‎21-12-2021 08:38 AM
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‎21-12-2021 02:14 PM
No sadly it is still doing the same thing, phone I was looking think is now out of stock
Might have to try ringing if I can't get it to work
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‎21-12-2021 03:12 PM
I'm sorry to hear this, @aya-kun.
I think getting in touch with our Customer Care team is the best option at this point.
Let us know how you get on.
Jon
