How long does it take for an order to arrive?

epheby98
Investigator
Investigator

‎30-12-2020 10:52 PM

Hiya, I ordered the apple watch se on Sunday and was asked to phone EE to confirm the order. I phoned on Monday and he said the watch I wanted wasn’t in stock which is why I had to wait but when i’ve checked it has been in stock. My order seems to still be on awaiting confirmation, can I get some advice please?

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4 REPLIES 4
Katie_B
EE Community Support Team

‎31-12-2020 08:42 AM

Hello @epheby98. 

 

Thanks for ordering with us. 

 

What colour and size did you order?

 

Katie 🙂

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epheby98
Investigator
Investigator
In response to Katie_B

‎31-12-2020 09:19 AM

Hiya,

 

I ordered the SE 40mm gold case and pink sand band - it was a good as new model. 🙂

 

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Katie_B
EE Community Support Team
In response to epheby98

‎31-12-2020 10:16 AM

Thanks for confirming @epheby98. 

 

I have checked this and can see the product is still currently out of stock. 

 

As soon as your order progresses you will be notified. 

 

Katie 🙂

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epheby98
Investigator
Investigator
In response to Katie_B

‎31-12-2020 10:18 AM

Thank you for the help!

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