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Community Activity
Suspicious Number On My EE Account
I have had a number on my ee account that has been there for months, I haven’t cared to much about it as I don’t get charged for it but was just wondering if anyone knows why this is ? It’s for a Samsung Phone which I always find strange because I ...
Dishonesty
Dishonesty; from EEEE just told us that my wife’s phone contacts ended six months ago BUT we still being charged the same amount of money. So I asked WHY? They said because of the small print says they can.Asking for an explanation why are we paying ...
Network problems in RH16 for 4 days now
I've had no mobile service in or around home for 4 days. No issues elsewhere when I'm out and about further afield, and the status check confirms there's a fault in my area. The question is: how can I get an update on when the fault is likely to be f...
Tv freeze during adverts
Hi, we’re new to EE having spent the last 7 years with Virgin. We’re finding it a challenge & frustrating adapting to the set up. In some ways slightly dissapointed too but we’re going to give it a go! One thing that’s causing a current issue is that...
orded a ps5
ordered a ps5 over the phone this afternoon and they took a payment today for it for it to be delivered and iv looked everywhere and haven't found any conformation or anything about it . and its meant to be delivered tomorrow and haven't Hurd anythi...
B Sony and Apple scam payments
Hi all, I've had a huge issue today. A bill for over £200, services were billed from both B Sony and Apple.EE take no responsibility, though they have been helpful to a point. I first called Sony, they have informed me that they are dealing with hund...
My first Bill
I recently joined EE on the 23rd of June, it’s saying my first bill is due on the 2/7/25 how is this correct when I’ve not even been with use 1 month. I thot I wouldn’t get charged until the following as it would be a full month?
Promised speeds not being met
I understand your concerns. My experience with the transition from BT to EE has been similarly disappointing. And now i am with them until like 2k26
Top up
How do I pay for a subscription with the top up I have just put on the phone please
