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13-11-2018 10:33 PM
I phoned EE on 02/11/18 to order an upgrade which was approved but I didn’t receive a confirmation email and don’t know when it will arrive. I can’t find confirmation of my order in the app or logging in on the EE website.
14-11-2018 08:32 AM
Good Morning @Bowen1.
Welcome to the community.
What handset did you order?
Did the upgrades team provided any timescales as to when the phone will be dispatched?
Katie 🙂
14-11-2018 11:14 AM
Hi Katie
I've ordered the Huawei p20 and still waiting for a delivery email also. Can you help me please
14-11-2018 11:20 AM
Hi @ChelleFarrelly1.
I have responded in the other thread 🙂
Katie
