How do I view my order
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08-04-2020 12:05 PM
I added a new iPhone contract to my existing plan and also added the Google home accessory to my plan yesterday (7th April 2020) I had a confirmation email for the phone but not the Google. The order went through as I paid the upfront cost for both items and the page shown the order number which I screen shotted.
How do I view my order to see if it has been processed or not or if its out for delivery? Mainly concerned about the Google as I haven't had an email about that item.
Thank you.
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08-04-2020 06:24 PM
Hi @Carlton21
You can track your orders here:
https://myaccount.ee.co.uk/orderdetails
Thanks
To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
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09-04-2020 12:48 PM
Hi @Carlton21.
Welcome to the community.
In addition to @Northerner's advice, you'll get a text from DPD when your device is our for delivery.
Jon
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09-04-2020 12:59 PM
Thanks guys!
Mr C Smith
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09-04-2020 01:05 PM
