For up-to-date information and comments, search the EE Community or start a new topic. |
03-11-2020 04:10 AM
How do I book an appointment for my line to be activated
03-11-2020 08:54 AM
Why do you need an appointment? Don't you have a landline there, even if dormant? What EE product have you ordered?
You can call CS.
03-11-2020 09:44 AM
My router wasn’t delivered on time so the engineer couldn’t connect my broadband. I have the router now I’m trying to get through to someone to arrange for the line to be activated. I’m working overseas atm and it’s proving difficult to contact anyone
03-11-2020 12:22 PM - edited 03-11-2020 12:24 PM
Hi @Heather60
Thanks for coming to the community.
If you get in touch with our Broadband Care team they will be able to help you get an appointment booked for your broadband to be set up.
Thanks 🙂
Leanne.
03-11-2020 12:24 PM
Is there really any need for an eng. visit? Why can't the occupants connect it themselves?
Try calling the Freephone no. in my sig over Skype. It should be free.
03-11-2020 12:31 PM
I wish I could. Router is connected but line not working
03-11-2020 12:32 PM
How do I contact the broadband care team then? I’m not finding it easy to navigate this website.
03-11-2020 12:34 PM
03-11-2020 12:34 PM
Even w/out the router the eng. would have connected you up to the cab on his previous visit.
03-11-2020 12:36 PM
I just gave you a way to contact CS from abroad.