How do I inform EE want to leave

[Minor8401]

I am wanting to inform EE that I intend to leave, however can this only be done over the phone? 

[Profile closed]

Hi @Minor8401 

Welcome to the EE Community,

If you wish to cancel and not retain your number you can give 30 days notice to cancel your contract by calling 150.

to keep your number text the word PAC to 65075 and you will receive a text back with your PAC code you will then need to give it your new provider.

Thanks

David.

[XRaySpeX]

You may also write to them giving your notice of cancellation at:

EE Customer Services
6 Camberwell Way
Sunderland
Tyne and Wear
SR3 3XN
United Kingdom

Include your name, address, EE account number and/or EE mobile number.

Your 30-days notice will be taken from when they receive your letter.