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How do I cancel my paper bills?

Eileen1947
Visitor

‎23-08-2019 05:16 PM

 
0 Helpful
3 REPLIES 3
XRaySpeX
EE Community Star
EE Community Star

‎23-08-2019 08:18 PM

Phone EE to cancel them.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Sarah333
Visitor
In response to XRaySpeX

‎28-06-2021 03:05 PM

Then why don't you simply say that on your website, so it's clear that we need to call rather than doing this on line, which would be the obvious/easiest way of dealing with the change!

XRaySpeX
EE Community Star
EE Community Star
In response to Sarah333

‎28-06-2021 03:23 PM

@Sarah333 : If you find there is no facility for doing this online in your MyEE, then it is obvious you will have to call CS in order to change it. There are many changes that cannot be done online but need a call to your supplier.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP