How can I track my order?
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26-11-2018 10:31 AM
Ordered the Samsung s9 yesterday and was advised delivery would be today. When I try to track my order it says ‘sorry this type of order can’t be tracked yet’ how can I get more information about my order?
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26-11-2018 10:38 AM
I'm in the same situation, ordered the S9 (Midnight Black) but it was out of stock and said it might take a few days, but now when i check it says its back in stock, but when i try to track my order it says;
Samsung Galaxy S9 Midnight Black
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26-11-2018 12:39 PM
Hi @TopWok.
Have you had a text from DPD yet?
They will give you a one hour window for your delivery.
Jon
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26-11-2018 12:45 PM
Hi @Jon_K
Sadly not, although the website shows the phone as in stock? it says
"Your Back-Order is confirmed"
But order status is still waiting to be confirmed?
Is there anything i need to do? or is it just a waiting game?
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26-11-2018 12:57 PM
Thanks for getting back to me @TopWok.
There's nothing you need to do now that the order is confirmed.
I'd advise keeping an eye on the order tracker and waiting for the text from DPD.
Jon
