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Home router and sky on demand

Giangi72
Explorer

‎23-10-2020 10:21 PM

After many years with terrible fibre broadband speeds of up to 25mbps and constant drop outs, I bought 4g router today with speeds on 30mbps download and 3mbps upload. But both my sky boxes connected via a Vlan via Ethernet no longer allow on demand to work. My TVs have Netflix inbuilt and this works fine. It shows internet present but says router fail. What can I do?

0 Helpful
2 REPLIES 2
XRaySpeX
Grand Master
Grand Master

‎23-10-2020 11:17 PM

What do you mean by a VLan?

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To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)
0 Helpful
Giangi72
Explorer
In response to XRaySpeX

‎25-10-2020 08:32 AM

Sorry probably used wrong term. My sky box as before are connected to internet through a home signal sent through the electricity line using DLan technology. It worked before when using a sky router but due to intermittent broadband the input now is 4g router instead and sky taken out of equation

0 Helpful