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Community Activity
Prepayed SIM Card Data Not Working
I have recently purchased a prepayed SIM card at the London Heathrow Airport vending machine and it appears that after numerous efforts, the data is not working. I have tried downloading the app and linking my SIM card but the error code 5100 shows u...
Old suppliers bill, where do I send as I’m now with EE
We were told that joining EE. they would pay up to £300 on past suppliers bills when taking out the re contract, I have my bill and want to know where/who to send it please
Billing for New EE broadband customer
I have just switched over to EE broadband from BT. I have an email to say my first bill is ready to look at all I need to do is click on view my bill. The info says to click on Manage - it then says click on billing. I have followed that on my laptop...
Credit Balance
My balance is saying I have £75 but my monthly bundle hasn’t renewed and when I try to renew it it is asking for a card payment. Grateful for any help.
Call list
Hello many years ago you would receive a bill with all the calls and texts you had sent, including the numbers you called out to. Is it possible to get this still? Ive looked online and cant find anything for itemized bills.
Upgrade
Hi when can i upgrade my phone
Recurring WiFi 7 issues
Having had my 1.6gbps service with EE for 6 months now, I'm largely disappointed with it and wish I'd made more of a fuss at the start when I was experiencing issues. With hindsight, I should have exited the contract but now I'm stuck. I have various...
Lost phone block sim
Can’t get in touch with ee but need to block sim
"You're in a queue" message upon opening EE app?
Has anyone seen this before? I mean, the message is obviously self-explanatory, it just feels kind of weird seeing it.
iPhone 15 Bluetooth problem
I recently purchased 2 new iPhone 15 phones and since using them I can’t get a connection to any Bluetooth device ? Hands free vehicle devices etc
Latest from our Blog
Stream Mode with EE
When it’s time to kick back and catch up on your favourite show, the last thing you need is your WiFi connection putting on a glitchy performance. We launched WiFi Enhancer to help prioritise your con...
Everyone needs a squad
Growing up online isn’t always easy. Football gives girls the tools for life, making growing up with social media easier. It provides a network that can help teenage girls cope with the pressures of s...
Do you or someone you know use a telecare alarm?
If you or one of your loved ones are one of the 2 million users of telecare alarms across the UK, it's important you get in touch with your provider to ensure the telecare service will continue to wo...
Uninterrupted reach with Smart WiFi extenders
Extend your WiFi range to go wall-to-wall around the home with Smart WiFi. Smart WiFi creates a seamless network around your home, from the living room to the loft, giving you a stronger WiFi signal i...
