Haven’t received sim??

[Halesbb02]

I ordered a pay as you go SIM card 6 days ago. I paid online & received confirmation email but haven’t heard anything since?? 

I don’t have a working phone to call customer services.... 

[Christopher_G]

Hi @Halesbb02

Welcome to the community.

The SIM cards are sent through Royal Mail and usually arrive within 4 working days so you should have had it by now.

It may be worth speaking to our Mobile Care team to double check the order.

Chris