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Getting a PAC online

tim5686
Valued Contributor
Valued Contributor

‎08-08-2020 02:09 PM

Has anyone had any success in obtaining a PAC via MyEE online? I have a mobile and a tablet plan currently so multiple lines hence not being able to text to 65075. Whenever I go to MyEE, I get a message saying that "Sorry, we were unable to complete your request right now. Please try again later." Been like this for the past few week.

 

I'm guessing the only option is to ring 150 to get the PAC instead?

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1 REPLY 1
Northerner
EE Community Star
EE Community Star

‎08-08-2020 03:52 PM

Hi @tim5686 

 

Yes, if the app doesn't work you will need to call 150. 

 

Thanks



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
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