Galaxy Buds Plus

Jamalam96
Visitor

‎23-10-2020 05:43 PM

I recently added galaxy buds plus onto my plan and the right ear bud is barely playing any sound making it very difficult to listen, can I get a free repair or a replacement pair?

Thanks

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1 REPLY 1
Northerner
EE Community Star
EE Community Star

‎23-10-2020 06:59 PM

Hi @Jamalam96 

 

Try resetting the buds in your Samsung app. Also make sure the buds are clean and that the rubber earpiece is fitted tightly., 

 

If all else fails then contact Samsung support:

 

https://www.samsung.com/uk/support/

 

Thanks



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