Fttp on fibre 36

[Vicgurt]

I've recently upgraded to fibre 36 from standard and my Internet drops on the regular and kicks everybody off the network. Part of the deal is we get FTTP, if fibre runs thru the street then to our property on the standard line instead of of a new fibre line would that cause a problem with the Internet?

Thanks in advance

[XRaySpeX]

I don't understand your Q. FTTP is fibre all the way to your premises. With the standard copper line the  fibre only goes to the cab. (FTTC). Did you upgrade to the FTTP variant of EE Fibre?

What does BT Wholesale Broadband Availability Checker estimate for your phone number? Post just the whole table and the line above it, blanking out your phone number. If it doesn't recognise your phone number or you don't have one, use the Address Checker, not the Postcode Checker.

[Vicgurt]

When we signed up this is the package we go. This is what I Copied off the EE Web site.

Great for families, so everyone can be online at once and do more across multiple devices

from £27.50 a month
Free set up
24-month contract*

Plus 5GB mobile data for your EE pay monthly plan every month
(also available as FTTP)

Do we have to ask for FTTP? 

[Vicgurt]

We had an engineer out today and he told EE he knocked our door twice but my partner was watching him down the street working and he never knocked. I thought he just couldn't be bothered to run a new fibre line direct to the house 

[XRaySpeX · Accepted solution]

You need to ask for FTTP when there's a choice between FTTP & FTTC at your premises. If you would just run the BTw Availability Checker I asked in my 1st post we'll soon know.

[Vicgurt]

Big list of things but at the end it says FTTP not available.

Is FTTP somthing I can ask to be done for me or do I have to wait for open reach to decide 

[XRaySpeX]

May I see the results of the BTw Availability Checker ?

It's all up to OR.

[Vicgurt]

No problem 

Featured Products Downstream Line Rate(Mbps) Upstream Line Rate (Mbps) Downstream HandbackThreshold(Mbps) WBC FTTC Availability Date WBC SOGEA Availability DateHigh Low High Low      VDSL Range A (Clean) 

VDSL Range B (Impacted) 

G.fast Range A (Clean) 

G.fast Range B (Impacted) 

80	70.4	20	19	64.9	Available	Available
80	68.4	20	19	61.5	Available	Available
169.1	137	23	8.8	116.7	Green	Green
131.1	84.5	14.6	6.7	77.1	Green	Green

Featured Products Downstream Line Rate(Mbps) Upstream Line Rate (Mbps) Downstream Range (Mbps) Availability Date FTTP Install ProcessFTTP on Demand

330

50

--

Available

--

ADSL Products Downstream Line Rate (Mbps) Upstream Line Rate (Mbps) Downstream Range(Mbps) Availability DateWBC ADSL 2+WBC ADSL2+ Annex MADSL MaxWBC Fixed RateFixed Rate

Up to 4.5	--	3 to 7	Available
Up to 4.5	Up to 0.5	3 to 7	Available
Up to 2.5	--	2 to 6	Available
2	--	--	Available
2	--	--	Available

Other Offerings Availability DateVDSL MulticastADSL MulticastG.Fast Multicast

Available

Available

Available

Exchange Product Restrictions StatusFTTP Priority Exchange 

WLR Withdrawal 

SOADSL Restriction 

N

N

Y

The exchange is not in a current fibre priority programme

WLR is currently available at the exchange

SOADSL is restricted at the exchange

FTTP is not available.

[Vicgurt]

Can I ask your thoughts on the results please 

[XRaySpeX]

Thanks. As you say no FTTP there. You'll get FTTC (VDSL) with sync speeds up to 40 Meg on EE Fibre 36. No eng need visit your property to install it as you had standard ADSL before.