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Community Activity
New contract + refund for old
Hi,I have simple question, I wonder if you could help me.I've contacted EE last month to upgrade my contract to pay monthly just for the simcard from the phone (I was paying over 60 pounds for 2 years, contract finished, but it still charged me over ...
Roaming Incoming Calls outside EU
Hi Community, I made the mistake of swapping my mobile device within my home country, causing alot of Mobile Banking disruption. Old phone is formatted and my bank is trying to call me but I'm not on a roaming plan nor have an active Subscription. An...
Resolved! How do I access online chat
HIHi SIP (communicator app) phone stopped working
My partner has been working from home just fine making calls using HiHi communicator app on her work laptop until Monday morning 3 days ago when it started saying making calls was unavailable.As a work around we used a hotspot to test and instantly w...
Digital Voice Adapter Issues
We have recently had our landline swapped to EE. We have a set of three cordless phones, one main unit that the other two link to. I have main one plugged into a BT digital voice adapter.However I am regularly having to power off the adapter as we ke...
EE Mini-hub 3958-2.4GHz not working
I have no internet or landline due to a possible router power issue and or wiring issue to the house. This is the 3rd time in a year it’s happened and last time I was sent an EE Mini-hub 3958-2.4GHz which wasn’t needed but I was told to keep just in ...
My Granddaughter tried to commit suicide due to treatment by EE
Can someone please advise me/help me. I have been with EE for 25 years. I have my phone, business and tv with them. My Granddaughter who is 19 and fresh out of college was telephoned by a company who supposedly got her details from the Indeed webs...
Payment
So i tried to order a ohone and SIM card from EE through Klarna, yesterday i spoke with someone from EE who said that I wouldn’t be eligible for the phone and SIM card and that i would receive my money back in 10 business days. Earlier today, i chec...
Why don’t EEs online service ever work?
I’ve been with EE for many years, and in the last 2 years I’ve not been able to login a single time. I’ve attempted with my devices on numerous networks at different time of the day, there’s always an error.Is this a management issue?
B Sony and Apple scam payments
Hi all, I've had a huge issue today. A bill for over £200, services were billed from both B Sony and Apple.EE take no responsibility, though they have been helpful to a point. I first called Sony, they have informed me that they are dealing with hund...
