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Payment not taken

michellescott29
Visitor

Hi I upgraded on Sunday with a payment of £30. I have recieved a confirmation email but no payment has been taken. No updates on delivery either 

1 REPLY 1
James_B
EE Community Manager
EE Community Manager

Hi @michellescott29,

 

Welcome to the EE Community. 🙂

 

Please allow 24 to 48 hours for your order to be processed.

 

You'll receive a text message from DPD with your tracking information once your delivery slot has been confirmed.

 

Thanks

 

James