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Enable premium sms on BLU vivo 5R

Annalo
Explorer

‎14-04-2020 09:31 AM

Hi,

 

Does anyone have a BLU phone i have a vivo 5R and I cannot send premium sms to access my NHS unlimited data as it wants a verification code sent to a 62500 type number. Ii think I may have disabled it when I had the phone but now I cannot see anything in the menu to enable it again and I have searched Google in vain. Thanks 

0 Helpful
3 REPLIES 3
XRaySpeX
EE Community Star
EE Community Star

‎14-04-2020 10:31 AM

If you're on contract try texting UNBAR to 150.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful
Annalo
Explorer
In response to XRaySpeX

‎14-04-2020 11:00 AM

Thanks but that didn't work it sent back saying I don't have a bar on 

0 Helpful
XRaySpeX
EE Community Star
EE Community Star
In response to Annalo

‎14-04-2020 11:05 AM

Try logging into your MyEE account online & go to Menu / Manage Device / Call Abroad and Premium Rate. This will show as ticked if Premium Rate is activated. If it is not ticked, can you activate this setting?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful