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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2650 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15525 Views
  • 51 replies
  • 65 Helpful

Enable premium sms on BLU vivo 5R

Hi, Does anyone have a BLU phone i have a vivo 5R and I cannot send premium sms to access my NHS unlimited data as it wants a verification code sent to a 62500 type number. Ii think I may have disabled it when I had the phone but now I cannot see any...

Annalo by Explorer
  • 767 Views
  • 3 replies
  • 0 Helpful

Payment not taken

Hi I upgraded on Sunday with a payment of £30. I have recieved a confirmation email but no payment has been taken. No updates on delivery either 

Is it safe to send old phone via returns pack provided?

Hi, i had my upgrade and was supposed to send back my old phone via a returns pack which is corncerning me. It is a small envelope with a thin bubble wrap inside it. At this point i dont have much choise but to send it thru what was provided. Had any...

Resolved! upgrste anytime

I have two questions I cant find an email address for customer services I have upgraded to a Samsung s20 ultra I need to return my s10 but am unable to do so due to coronavirus who do I contact about this to extend the period of returns Also I pre or...

More data

I recently purchased a one time add on of 5gb and want to buy another. When I get the option to buy more data it only gives me options to buy monthly services. How can I get yo the menu to simply add more data as a one time payment?

SIM only

Hi, I’ve got a SIM only contract but my phone broke and I wanted to buy a new one and having already a SIM only contract will I pay both contracts monthly or can I cancel the sim only?

AKYngo3 by Explorer
  • 580 Views
  • 4 replies
  • 6 Helpful

Lockdown Birthday!!

Hi everyone! Hope your all doing well! I’m sooo excited because it’s my birthday and Easter!! I had a nice breakfast with my family this morning, lots of calls and messages from my friends and we are going to watch mission impossible 4!Hope everyone...

Resolved! BT Sport Text

I’ve just received this text.Is this from you? I’m a little shocked to say the least.    Thanks for choosing to carry on using BT Sport, it will now cost you £15 per month. To cancel at anytime, text STOP SPORT to 150 or call ******** if you have a t...