Fone house phone - data

[denonm1x]

I got the phone yesterday signed up and it says it’s being refreshed tomorrow ? I’ve had it since yesterday it doesn’t need refreshing 

[XRaySpeX]

Tomorrow will be your billing date. You'll be billed for the following month & at the same time you will be allocated your allowances for the same month. They go hand-in-hand.

[denonm1x]

I don’t get that ???

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[BrendonH]

@denonm1x 

You pay for your plan a month in advance. So tomorrow will be your billing date (with payment coming out around a week later)

This will cover the 13/02/21 - 12/03/21 month.

Any extra charges during this time will apply to your next bill.

Your first bill will be slightly higher as they will also need to charge you for the few days beforehand.

[XRaySpeX]

With all mobile contracts you are billed 1 month in advance. You started yesterday, So EE has set up your 1st billing date for tomorrow.

[denonm1x]

How much will it be do you know ? I thought it was £30.50 turns out it’s £41 till I apply for cash back no one said anything about a higher bill

Sent from my iPhone

[BrendonH]

You need to contact EE or Fone House to sort this out then.

[bristolian]

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@denonm1x wrote:
How much will it be do you know ? I thought it was £30.50 turns out it’s £41 till I apply for cash back no one said anything about a higher bill

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This is a public internet forum, no-one on here has any access to your individual account or bills.

If you register for a myEE online account, you can view all your bills and charges.