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FibrePlus without Landline - how do I access help?

SteveW5
Investigator
Investigator

All the routes to get help seem to request that I send a text with my landline number but I do not have a landline - how do I access help from EE?

10 REPLIES 10
XRaySpeX
EE Community Star
EE Community Star

Of course, with EE now selling "Fibre W/out Landline" the BB option on their PVR couldn't possible ask for any phone no. cuz some, myself included, wilt not have an EE landline no. nor any EE mobile no.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP