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Fibre regrade

Talubhi80
Investigator
Investigator

‎12-05-2021 06:28 AM

I've upgraded to fttp fibre max 900, the engineer came yesterday and Installed it all. My order still says provisioning in progress. I've completed a speed test and I'm not getting 900mbs more like between 400 and 560 and upload is 50. Can anyone from ee help?

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1 REPLY 1
Leanne_T
EE Community Support Team

‎12-05-2021 09:00 AM

Hi @Talubhi80

 

Welcome to the community. 

 

If you give our Broadband Care team a call on 0800 079 8586, they will be able to get this looked into for you. 

 

Let me know how you get on 🙂

 

Leanne.

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