Faulty Powerbeats pro

[Bolek001]

Hi,

I received my Powerbeats Pro today, unfortunately they cannot be discovered by any device. I got in touch with Apple Support, I've done all the steps they asked me to do, and at the end I've been told to contact EE and get them replaced. 

Who should I contact now?

Mateusz

[Profile closed · Accepted solution]

Hi @Bolek001 

Welcome to the EE Community,

If you call freephone 0800 317 720 a customer service advisor will be able to assist you.

Thanks,

David.